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| ClinCheck Communication For the best support and clarity, please use the ClinCheck portal for all case-related communication. This ensures your feedback is seen and addressed quickly, avoiding missed messages from emails or video replies. Here are a few more gentle reminders about the ClinCheck Review service:
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While we often process cases quickly, please keep in mind that our standard turnaround time is 14 days.
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When booking your insert appointments, please account for this standard turnaround time.
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Due to our growing team supporting ClinCheck reviews, we are unable to assign a specific reviewer to each case because of our team’s volume and scheduling.
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ClinCheck reviews on the Portal will remain open for 30 days for questions and modifications.
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After 30 days, if you have questions about your cases, please use Slack so the team and faculty can assist. If you require a full review at refinement, please submit these cases as a new case review in the ClinCheck Portal.
If you need support, don't hesitate to contact us at [email protected].
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